Steven Briggs
Customer Service · Operations · Tax Preparation
Woodland, Washington · (928) 533-4437 · contact@steven-briggs.com
Experience
Tax Preparer — Jackson Hewitt, Woodland, WA
2025 - 2026
  • Completed Jackson Hewitt's professional tax training program (5-week course meeting three times weekly, followed by supervised practice scenarios and competency assessments) and obtained an IRS-issued Preparer Tax Identification Number (PTIN).
  • Prepared individual (1040), small business, and multi-state tax returns as sole preparer at location while completing 57 returns in a single tax season, more than doubling the prior year's output and approaching the all-time location record of 63.
  • Conducted client interviews to gather financial information and identify applicable credits and deductions.
  • Handled sensitive financial data with strict confidentiality and attention to detail under seasonal deadline pressure.
  • Recognized by District Manager for exceptional first-season performance; invited to return with opportunity to pursue Oregon state tax preparer licensure.
Production Technician — Edge Rods, Woodland, WA
2023 – 2025
  • Manufactured fishing rod blanks to precise specifications through pulling, stripping, trimming, and multi-stage sanding processes.
  • Maintained consistent quality standards through hands-on inspection at each stage of production.
  • Collaborated with production team to meet daily output targets while upholding product quality.
Sanitation Technician — Pacific Seafood, Woodland, WA
2022
  • Performed nightly and weekly sanitation of processing machinery using regulated chemical procedures in a food-safety-critical environment.
  • Adhered strictly to documented operating procedures, safety protocols, and compliance standards.
  • Maintained accurate cleaning logs and records to support regulatory inspections.
Retail Associate — Walmart, Woodland, WA
2016 – 2022
  • Delivered customer service across multiple departments over a six-year tenure, handling transactions, stocking, and inventory management.
  • Assisted with asset protection and loss prevention efforts.
  • Consistently adapted to shifting priorities and departmental needs in a high-volume retail environment.
Education
Bachelor of Science, Accounting (In Progress)
Washington State University
Currently enrolled
Full-Stack Web Development
CareerFoundry
Certificate Program · 2022
Associate of Arts, Business Foundations
University of Phoenix
2014
Coursework toward B.S. in Computer Science & IT
Southern New Hampshire University
3 years of coursework completed
Key Skills
Client Communication Tax Preparation (1040, Multi-State, Small Business) Regulatory Compliance Attention to Detail Data Confidentiality Process Adherence Quality Assurance Team Collaboration Adaptability Record Keeping & Documentation