Experience
- Completed Jackson Hewitt's professional tax training program (5-week course meeting three times weekly, followed by supervised practice scenarios and competency assessments) and obtained an IRS-issued Preparer Tax Identification Number (PTIN).
- Prepared individual (1040), small business, and multi-state tax returns as sole preparer at location while completing 57 returns in a single tax season, more than doubling the prior year's output and approaching the all-time location record of 63.
- Conducted client interviews to gather financial information and identify applicable credits and deductions.
- Handled sensitive financial data with strict confidentiality and attention to detail under seasonal deadline pressure.
- Recognized by District Manager for exceptional first-season performance; invited to return with opportunity to pursue Oregon state tax preparer licensure.
- Manufactured fishing rod blanks to precise specifications through the application of pulling, stripping, trimming, and a multi-stage sanding process.
- Maintained consistent quality standards through hands-on inspection at each stage of production.
- Collaborated with production team to meet daily output targets while upholding product quality.
- Proposed a bespoke inventory system to alleviate backlog, reduce shrinkage,and improve overall efficiency.
- Responsible for training in a variety of techniques and machine equipment.
- Executed ferruling for multi-piece rod blanks: precision cutting and sanding of individual sections to exact length and overlap specifications, ensuring seamless inner/outer diameter fit free of connection defects.
- Performed nightly and weekly sanitation of processing machinery using regulated chemical procedures in a food-safety-critical environment.
- Adhered strictly to documented operating procedures, safety protocols, and compliance standards.
- Maintained accurate cleaning logs and records to support regulatory inspections.
- Led a small team in specialized cleaning procedures and area-specific protocols
- Collaborated with supervisor on equipment maintenance, inventory management, and scheduling strategy for weekly deep-clean operations.
- Delivered customer service across multiple departments over a six-year tenure, handling transactions, stocking, and inventory management.
- Assisted with asset protection and loss prevention efforts.
- Consistently adapted to shifting priorities and departmental needs in a high-volume retail environment.
- Designed a scoring formula to translate raw register metrics into performance rankings per corporate benchmarks.
- Independently audited scoring formula against anonymized company-wide data, identifying benchmark thresholds as statistically improbable under real operating conditions.
- Negotiated data access with management, establishing an anonymization approach to enable analysis while addressing privacy concerns.
Education
Full-Stack Web Development
CareerFoundry
Certificate Program · 2022
Coursework toward B.S. in Computer Science & IT
Southern New Hampshire University
2019
Associate of Arts, Business Foundations
University of Phoenix
2014
Key Skills
Client Communication
Tax Preparation (1040, Multi-State, Small Business)
Regulatory Compliance
Attention to Detail
Data Confidentiality
Process Adherence
Quality Assurance
Team Collaboration
Adaptability
Record Keeping & Documentation